Privacy Policy

We are committed to protecting your privacy and handling your personal data in an open and transparent way. This policy explains how we collect, use and protect your information in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect information that you provide directly to us when you use our website or services, create an account, request a service, or contact us for support.

Personal Information

• Name and contact details (email address, phone number)
• Business or organisation information and professional details
• Information you provide in connection with our services (e.g. transaction or matter details)
• Payment and billing information where applicable
• Communications and correspondence with us

Technical Information

• IP address and browser type
• Device and operating system information
• Usage data (e.g. pages visited, features used)
• Cookies and similar technologies (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to provide, maintain and improve our services, to communicate with you, and to comply with legal obligations. This may include:

• Delivering the services you have requested
• Managing your account and providing customer support
• Sending service-related notices, updates and security alerts
• Complying with legal and regulatory requirements
• Improving our services and developing new features
• Preventing fraud and protecting the security of our systems

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only where necessary, for example with service providers who assist in our operations (under strict confidentiality), to comply with legal obligations or lawful requests from authorities, to protect our rights or safety, or with your consent.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures are kept under review and updated as necessary.

5. Your Rights

Under UK data protection law you have rights including:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request that we limit how we use your data in certain cases
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for direct marketing

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. We will respond to any request to exercise your rights within one month, subject to any permitted extension in complex cases.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. When we no longer need it, we will securely delete or anonymise it.

7. Cookies and Tracking

We use cookies and similar technologies to operate and improve our website. For full details, please see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: